Hurricane Sandy and Your Solar Panels
With Hurricane Sandy descending upon the northeastern United States, the team at Real Goods Solar (formerly Alteris Renewables) wants to reassure customers that their photovoltaic systems are designed, engineered and installed to all applicable building codes and engineering standards for their location and environment. If you are a solar customer affected by Hurricane Sandy, please read the below:
- You do not need to take any extra measures to secure your solar panels during severe weather.
- As a precaution, any items in the vicinity of your array that may become airborne during severe weather should be moved to a secure location or fastened in place to avoid contact with the solar panels. If possible, any tree limbs that may come down and contact the array should be removed.
- Your grid-tied solar array will not provide electricity to your home if there is a blackout or your utility grid loses power. Read why here. Please have extra candles, flashlights, and batteries on hand. For a complete list of items to have on hand during this kind of storm, please visit Ready.gov.
During and After the Storm
- Stay safe.
- Should the array be dislodged or damaged in any way, please do not attempt to touch the modules or any components of the array. This is especially important in regards to any metal components. Photovoltaic cells are energized when exposed to light (sunlight or other sources) and produce voltages that can exceed 500 volts. The solar panels may become ungrounded if damaged and pose serious danger if you are exposed to live metal components.
- If you sustain any type of damage to your photovoltaic system, please contact Real Goods Solar at 888.56.SOLAR or email CustomerService@realgoods.com. We will advise you on the proper steps to have your array assessed and stabilized.